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Oil claims center finds BP's records lacking

USA TODAY -- The claims facility now processing emergency payments for victims of the Gulf of Mexico oil spill inherited from BP thousands of languishing business claims, a jumbled database and hundreds of individual claims of loss with no documentation, independent claims administrator Ken Feinberg says.

Nearly three weeks after Feinberg took over the claims process from BP, it remains a logistical tangle of unpaid requests for help and missing documentation, while thousands of Gulf Coast residents and businesses wait for relief. Feinberg is pledging to move faster while also imposing new rules intended to prevent fraud.

Sport-fishing charter boat captain Mike Ellis, who works out of Cypress Cove Marina in Venice, La., says his boat engine clogged with oil and needed $5,200 in repairs. He filed a

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Submitted Sep 10, 2010 By: PDQBlues

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DrCashFlow Champion Author Massachusetts Posts:4,785 Points:1,170,605 Joined:Jun 2008	Message Posted: Sep 12, 2010 3:02:18 PM Ignore DrCashFlow Report Abuse gee, what a surprise.
honda0105 Champion Author Tallahassee Posts:15,272 Points:1,143,275 Joined:Nov 2008	Message Posted: Sep 11, 2010 4:47:57 PM Ignore honda0105 Report Abuse DonK: you're right, they're in the petroleum business, but considering the overwhelming task at hand, it would have been easy for BP to do exactly that: go out and employ the best available people. Instead, BP tried to cut corners and do it internally. That's why it's such a logistic nightmare.
honda0105 Champion Author Tallahassee Posts:15,272 Points:1,143,275 Joined:Nov 2008	Message Posted: Sep 11, 2010 4:46:32 PM Ignore honda0105 Report Abuse what a big surprise... NOT!
traindude Champion Author Virginia Beach Posts:5,615 Points:1,245,500 Joined:Jun 2007	Message Posted: Sep 11, 2010 5:55:41 AM Ignore traindude Report Abuse anyway to skirt a bill
HiGramma Champion Author Michigan Posts:1,789 Points:369,330 Joined:Oct 2008	Message Posted: Sep 11, 2010 5:10:03 AM Ignore HiGramma Report Abuse What DonKofAK said.
DonKofAK All-Star Author Anchorage Posts:869 Points:591,185 Joined:Jun 2009	Message Posted: Sep 11, 2010 2:01:28 AM Ignore DonKofAK Report Abuse BP's not in the claims business. If you want an efficient and effective claims processing system, get help from an insurance company -- or maybe Mr. Feinberg -- they've already invented the wheel and figured out how to receive, review, process and resolve claims. If you think it's easy, you probably have no relevant experience. If I wanted to process lots of small financial transactions, I'd engage a bank operations expert. There are many fields where relevant expertise is necessary. How could one possibly expect people in the petroleum/energy business to set up a massive claims operation in less than 90 days and make everybody happy? No, I'm not their apologist, just a fellow who has seen trained, experienced, skilled professionals mishandle situations because they were totally out of their realm of experience; I watched a bank in a crashing market back in '87. In our market, things got much worse than what I've seen reported in the media recently (i.e. 65% depreciation where people had borrowed 80% or more of apparent value just a few years earlier). They gave me rank and a title: "Capt. Don K., 505th Body Recovery & Burial Division". Seemed similar to working on the night shift at Auschwitz; be productive or... I'm sure there are more good people working for BP than there are buffoons with unwarranted opinions who demonstrate the quality of thinking by posting arrogant, pithy, sarcastic, and unsupported assertions. “Often it does seem a pity that Noah and his party did not miss the boat.” - Mark Twain [Edited by: DonKofAK at 9/11/2010 2:07:49 AM EST]
comprof Champion Author Houston Posts:4,378 Points:896,175 Joined:Jul 2009	Message Posted: Sep 11, 2010 1:17:32 AM Ignore comprof Report Abuse Difficult to distinguish between valid and invalid claims. Took me 7 months after Hurricane Ike to get an insurance claim on a damaged roof. how
DosEquis26 Champion Author Chicago Posts:3,765 Points:1,543,485 Joined:Jun 2006	Message Posted: Sep 11, 2010 12:39:22 AM Ignore DosEquis26 Report Abuse everyone who cut corners or took needless risk needs to be prosecuted.
CobraLeader Champion Author New Jersey Posts:267,902 Points:1,200,750 Joined:Apr 2007	Message Posted: Sep 11, 2010 12:38:31 AM Ignore CobraLeader Report Abuse ... Did you expect any differently? ...
uptherefiners Champion Author Chicago Posts:3,323 Points:684,095 Joined:Jun 2006	Message Posted: Sep 11, 2010 12:30:06 AM Ignore uptherefiners Report Abuse no comment
Buck_on_Bass Champion Author Tennessee Posts:5,185 Points:1,041,265 Joined:Jul 2007	Message Posted: Sep 11, 2010 12:27:04 AM Ignore Buck_on_Bass Report Abuse It seems the new processing of claims is not any better than BP's processing of claims.
Scotty99QC Veteran Author Montreal Posts:275 Points:74,950 Joined:Jul 2010	Message Posted: Sep 11, 2010 12:26:58 AM Ignore Scotty99QC Report Abuse I think there are crooks everywhere.
pgerassi Champion Author Milwaukee Posts:8,521 Points:1,667,725 Joined:Apr 2007	Message Posted: Sep 11, 2010 12:26:34 AM Ignore pgerassi Report Abuse Fraud is an excuse to stop paying.
DJRIO Champion Author Miami Posts:5,486 Points:961,315 Joined:Jan 2008	Message Posted: Sep 11, 2010 12:24:22 AM Ignore DJRIO Report Abuse yes there is always someone trying to commit fraud
zimowski Champion Author San Jose Posts:4,325 Points:1,120,735 Joined:Nov 2007	Message Posted: Sep 11, 2010 12:14:51 AM Ignore zimowski Report Abuse there will be many fraudulent claims
TBONE3 Champion Author Pennsylvania Posts:6,393 Points:1,511,720 Joined:Mar 2005	Message Posted: Sep 11, 2010 12:13:14 AM Ignore TBONE3 Report Abuse You can always make a report say what you want as long as you shade it realistically. So there should be no surprise for anyone.
Blue_Cruzer Champion Author Lexington Posts:5,157 Points:1,203,700 Joined:Mar 2007	Message Posted: Sep 11, 2010 12:11:15 AM Ignore Blue_Cruzer Report Abuse According to the report, some of the claims don't have any documentation to back up there claims. Sounds like there are going to be a lot of bogus claims.
tedjm1 Champion Author New York Posts:3,545 Points:390,660 Joined:Dec 2006	Message Posted: Sep 11, 2010 12:10:35 AM Ignore tedjm1 Report Abuse Somebody, in authority, was leaching the system for themselves.
TheSicilian Champion Author Jacksonville Posts:3,031 Points:1,004,275 Joined:Feb 2009	Message Posted: Sep 11, 2010 12:07:24 AM Ignore TheSicilian Report Abuse we know the feds will get it all straight
Bigwaynef Champion Author South Carolina Posts:7,665 Points:1,614,935 Joined:Dec 2006	Message Posted: Sep 11, 2010 12:06:59 AM Ignore Bigwaynef Report Abuse Shrimp at Red Lobster, sorry but I think i'll pass on any seafood and it don't matter which restaurant...
1cheapgasin Champion Author Indianapolis Posts:3,150 Points:745,565 Joined:Jul 2009	Message Posted: Sep 11, 2010 12:06:28 AM Ignore 1cheapgasin Report Abuse I smell a rat!!!!!
miamimusic Champion Author Miami Posts:1,848 Points:881,085 Joined:Oct 2008	Message Posted: Sep 11, 2010 12:06:27 AM Ignore miamimusic Report Abuse Typical
JettaKnight Champion Author Toronto Posts:1,355 Points:1,713,410 Joined:Nov 2005	Message Posted: Sep 10, 2010 11:56:59 PM Ignore JettaKnight Report Abuse Lukus Halifax "BP is just a shister company that only wanted profits." ALL companies want profits, that's why they're in business. That said, BP pushed well beyond the moral & ethical limits and wanted profits at ANY COST... that's the difference.
NHLiveFree Champion Author New Hampshire Posts:7,217 Points:1,171,310 Joined:Jun 2008	Message Posted: Sep 10, 2010 11:48:47 PM Ignore NHLiveFree Report Abuse A tangled web woven by BP, TransOcean, and Cheney's favorite firm, Halliburton.
DEG Champion Author Las Vegas Posts:15,402 Points:3,055,455 Joined:Jul 2003	Message Posted: Sep 10, 2010 11:45:51 PM Ignore DEG Report Abuse Probably better records than if the government was handling the claims.
panama303 All-Star Author Denver Posts:790 Points:267,120 Joined:Jan 2005	Message Posted: Sep 10, 2010 11:44:21 PM Ignore panama303 Report Abuse Why would anyone be surprised?
ex911 Champion Author San Jose Posts:6,844 Points:1,339,770 Joined:Apr 2005	Message Posted: Sep 10, 2010 11:37:34 PM Ignore ex911 Report Abuse I'm not surprised
Buddy2264 Champion Author Tampa Posts:9,263 Points:1,894,515 Joined:Oct 2005	Message Posted: Sep 10, 2010 11:29:08 PM Ignore Buddy2264 Report Abuse Why are we always surprised by things like this. And they will find anyone that can will be filling a claim. I am in hopes that those that truly needed the help get it. Conservation keeps your money in your pocket. [Edited by: Buddy2264 at 9/10/2010 11:29:35 PM EST]
oldiesman Champion Author New York Posts:4,221 Points:1,764,850 Joined:May 2006	Message Posted: Sep 10, 2010 11:27:43 PM Ignore oldiesman Report Abuse All I know is they have polluted the gulf stream and nothing has been done as yet.
REVLAW Champion Author San Antonio Posts:8,032 Points:1,541,240 Joined:Jul 2007	Message Posted: Sep 10, 2010 11:26:34 PM Ignore REVLAW Report Abuse This is a surprise? The HO "touched it", it has to be screwed up.
Bus561 Champion Author Lexington Posts:14,081 Points:2,754,080 Joined:May 2004	Message Posted: Sep 10, 2010 11:21:20 PM Ignore Bus561 Report Abuse That isn't all that is lacking about BP.
skybiker Champion Author South Carolina Posts:5,486 Points:1,133,215 Joined:Jul 2008	Message Posted: Sep 10, 2010 11:17:41 PM Ignore skybiker Report Abuse Murphy's Law.........
judgemobile Champion Author Ohio Posts:5,255 Points:1,985,195 Joined:Nov 2005	Message Posted: Sep 10, 2010 11:17:27 PM Ignore judgemobile Report Abuse my claim is as follows: cost of SHRIMP went up at Red lobster when do I get MY CHECK ???
Lukus Champion Author Halifax Posts:6,031 Points:1,217,585 Joined:Nov 2007	Message Posted: Sep 10, 2010 11:15:27 PM Ignore Lukus Report Abuse BP is just a shister company that only wanted profits.
BrucePen Champion Author Ontario Posts:4,670 Points:976,555 Joined:Sep 2008	Message Posted: Sep 10, 2010 11:08:21 PM Ignore BrucePen Report Abuse BP never intended to pay out much at all. A few token payouts then close the taps with red tape.
grouch311 Champion Author Illinois Posts:6,021 Points:1,155,340 Joined:Jun 2007	Message Posted: Sep 10, 2010 11:05:23 PM Ignore grouch311 Report Abuse he thinks it's bad now, just wait
altima2008 Champion Author Philadelphia Posts:5,803 Points:1,273,605 Joined:Apr 2008	Message Posted: Sep 10, 2010 11:01:55 PM Ignore altima2008 Report Abuse Gee did anybody really think that BP was going to step up and fully accept responsibility for their mess? If yes then you are very nieve!
traindude Champion Author Virginia Beach Posts:5,615 Points:1,245,500 Joined:Jun 2007	Message Posted: Sep 10, 2010 10:56:38 PM Ignore traindude Report Abuse way to step up to their responsibility
princessfifi Rookie Author Detroit Posts:58 Points:43,935 Joined:Sep 2005	Message Posted: Sep 10, 2010 10:54:55 PM Ignore princessfifi Report Abuse gee...i wonder if they have enought money to pay all the claims????
Dennisjk Champion Author Detroit Posts:4,572 Points:1,494,845 Joined:Apr 2006	Message Posted: Sep 10, 2010 10:47:47 PM Ignore Dennisjk Report Abuse Not as easy as they thought it was going to be?
915Chief Champion Author San Diego Posts:6,066 Points:1,204,220 Joined:Aug 2008	Message Posted: Sep 10, 2010 10:42:52 PM Ignore 915Chief Report Abuse Imagine that....
OGW Champion Author London Posts:3,347 Points:1,114,030 Joined:Sep 2005	Message Posted: Sep 10, 2010 10:38:49 PM Ignore OGW Report Abuse The little guy will again suffer while the fraudsters with false claims will steal funds they don't deserve and the government appointee will be bogged down with paper work that can't be verified and claims that have gone astray.
WIPACKERFAN Champion Author Chicago Posts:6,490 Points:1,385,785 Joined:Aug 2005	Message Posted: Sep 10, 2010 10:35:22 PM Ignore WIPACKERFAN Report Abuse Some people want something for nothing. Situations like this may make it bad for the people who really need this money because the greedy move in and get money they really don't deserve.
idigau22 Champion Author Washington Posts:20,226 Points:2,805,400 Joined:Apr 2003	Message Posted: Sep 10, 2010 10:34:53 PM Ignore idigau22 Report Abuse We all know many people will get the shaft from BP! Some already have! [Edited by: idigau22 at 9/10/2010 10:36:55 PM EST]
hauler43 Champion Author Oakland Posts:7,144 Points:2,355,990 Joined:Sep 2003	Message Posted: Sep 10, 2010 10:31:48 PM Ignore hauler43 Report Abuse The need too validate all claims is very great
MidNJ Champion Author New Jersey Posts:4,633 Points:740,570 Joined:Sep 2009	Message Posted: Sep 10, 2010 10:28:36 PM Ignore MidNJ Report Abuse Many in the Gulf who experienced economic loss have a decision to make. Do they take a guaranteed immediate pay out now that may be much less than the actual loss, or do they sue, hope for a larger sum - with the knowledge they may never get anything, or wait many years to decades before seeing a dime.
4warned Champion Author Michigan Posts:5,517 Points:1,741,090 Joined:Nov 2006	Message Posted: Sep 10, 2010 10:14:09 PM Ignore 4warned Report Abuse Always seems like a few spoil things for the whole. A few greed people making false claims spoils it for the people the really need the financial help and gives BP an excuse to drag there feet.
Sportdeck Champion Author Atlanta Posts:10,802 Points:2,062,115 Joined:Sep 2003	Message Posted: Sep 10, 2010 10:13:54 PM Ignore Sportdeck Report Abuse Say it isn't so!
Doc7696 All-Star Author Montana Posts:799 Points:267,810 Joined:Oct 2009	Message Posted: Sep 10, 2010 10:07:10 PM Ignore Doc7696 Report Abuse Ohh no, not BP..
Cheney Champion Author Toronto Posts:1,558 Points:2,147,075 Joined:May 2004	Message Posted: Sep 10, 2010 9:56:51 PM Ignore Cheney Report Abuse shouldn't be a surprise? Well it is to me. I would have expected very close government oversight from the outset. But y'all don't trust government, eh? And oversight and regulation and accountability are socialist stripes, right?